THE CHALLENGE

• To provide a team of RSA certified Bar staff to work at the Chadstone VIP night; and for an experienced Team leader to oversee and ensure the smooth running of events

THE SOLUTION

• A team of 16 waitressing and bar staff with hospitality backgrounds were selected to work the event
• Comprehensive briefing notes were put together to ensure there was an excellent standard of service and product knowledge across the team
• Staff were strategically placed at 6 different bars across the shopping centre

THE OUTCOME

• The night was an outstanding success with the Unleeshed staff providing a high level of customer service and brand knowledge around the Jacobs Creek/Yellowglen range.
• Resulted in ongoing work at Chadstone VIP nights for 4 years